This Data Use Policy explains how Sheeta AI processes, stores, and protects your data when you use our AI-powered features. We are committed to being transparent about our data practices and giving you control over your information.

For questions about our data practices, please contact us at contact@sheeta.ai. For our complete privacy practices, please see our Privacy Policy.

1. How Sheeta AI Processes Your Data

When you use Sheeta AI's features, your data is processed in the following ways:

Database Content and Metadata: Your database credentials are stored on your device and are inaccessible to our AI systems. Database queries are executed directly from your local device to your target database servers. Query results are temporarily stored locally on your device. We do not collect any database content, files, or metadata, including table and column descriptions or AI permissions.
AI Interactions: When you use AI features (such as natural language queries and data analysis), your prompts and relevant data context are sent to our AI gateway to determine usage limits and then to AI model providers to generate responses. We collect AI input and output logs for system improvements.
Usage Analytics: We collect anonymized usage data to understand how features are used and to improve the Service.

2. Third-Party AI Providers

Sheeta AI uses third-party AI services to power our intelligent features. When you use these features:

Your prompts and relevant data context are sent to our AI providers to generate responses
Data sent to AI providers is processed in real-time and is not retained beyond what is necessary to generate responses
We regularly review and audit our AI providers' data practices

3. Data Security Measures

We implement comprehensive security measures to protect your data:

Encryption: All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption
Access Controls: Strict access controls ensure only authorized personnel can access your data, and only when necessary for providing the Service
Infrastructure Security: Our infrastructure is hosted on secure cloud platforms with SOC 2 Type II certification
Monitoring: We continuously monitor for security threats and unauthorized access attempts
Incident Response: We maintain incident response procedures to quickly address any security events

4. Data Retention

We retain your data according to the following policies:

Active Account Data: Retained as long as your account remains active
Deleted Content: Permanently deleted within 30 days of your deletion request
Account Deletion: All personal data is deleted within 30 days; some anonymized usage data may be retained for analytics
AI Interaction Logs: Retained for up to 90 days for service improvement and debugging, then automatically deleted
Backup Data: May be retained in backups for up to 90 days after deletion

5. Changes to This Policy

We may update this Data Use Policy to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of material changes by posting the updated policy on our website and, for significant changes, via email notification.

6. Contact Us

If you have questions about how we use your data, please contact us at contact@sheeta.ai.