At Sheeta AI, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you use our AI-powered SQL client.

1. Information We Collect

We collect information in several ways when you use our Service:

Information You Provide:

Account information (name, email address, hashed password)
Payment information (processed securely by Stripe)
AI processing logs
Communications with us (support requests, feedback)

Information Collected Automatically:

Device information (browser type, operating system, device identifiers)
Log data (IP address, access times, pages viewed, referring URL)
Usage data (features used, interactions with the Service)
Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

Provide, maintain, and improve the Service
Process your transactions and manage your account
Respond to your inquiries and provide customer support
Send you technical notices, updates, and administrative messages
Personalize your experience and deliver relevant content
Analyze usage patterns to improve our features and user experience
Detect, prevent, and address technical issues and security threats
Comply with legal obligations and enforce our terms

3. AI Processing of Your Data

When you use our AI features, your inputs (prompts, queries, and referenced data) are processed to generate responses and suggestions. Please refer to our Data Use Policy for detailed information about how we handle your data in connection with our AI features.

4. How We Share Your Information

We may share your information in the following circumstances:

Service Providers: With third-party vendors who perform services on our behalf (hosting, payment processing, analytics, customer support)
AI Model Providers: With AI service providers to process your requests and generate responses, subject to our data processing agreements
Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
Legal Requirements: When required by law, legal process, or government request, or to protect our rights and safety
With Your Consent: When you explicitly authorize us to share your information

We do not sell your personal information to third parties.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Service. We may also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit and at rest
Regular security assessments and penetration testing
Access controls and authentication mechanisms
Employee training on data protection practices

While we strive to protect your information, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of your personal information
Correction: Request correction of inaccurate information
Deletion: Request deletion of your personal information
Portability: Request your data in a portable format
Objection: Object to certain processing of your information
Restriction: Request restriction of processing
Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at contact@sheeta.ai.

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the Service.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of the Service after such changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at contact@sheeta.ai.